Does It Work? Auto Cool

Does It Work? Auto Cool

By Connie Thompson

SEATTLE - It took a while, but the most-requested product I've been asked to test all year has finally arrived.

Auto Cool is a small fan device that's supposed to keep the inside of your car cool when it's been sitting out in the sun. With shipping and handling it cost me $23.

The lightweight plastic device attaches to your car window and the sun powers a fan on the inside. Unfortunately, because of what the company explained was a big backlog, it didn't arrive until well after the hot weather here was gone.

Just watching the infomercial makes it clear why people would be curious: "Sunlight captured by the solar panel powers a powerful micro-ventilation system, pulling the stifling heat out- and keeping the inside cool!" the ad exclaims.

I didn't want to order with my credit card online, so I decided to order by phone. I called the 800 number provided on the web site. The entire process was automated with interactive voice response. No human.

And in what is becoming a growing trend, it kept me on the phone for 11 minutes trying to sell me a whole string of other products before I could finalize my order! It's known in the industry as "up-selling."

Unlike any other time I've ordered a product, by phone, online or otherwise, this time I got no confirmation, no total cost, no estimate of how long it would take my order to arrive.

I ordered on July 24th. I waited through all of August, and half of September. Nearly eight weeks. The box turned up on the September 15 -- far too cool to test Auto Cool in Seattle.

But I found a web site with input from a lot of people who did put it to the test: http://www.infomercialratings.com/product/auto_cool_reviews

In case you're planning a trip where the sun is still shining and hot- the consumers who weighed in give Auto Cool the most consistently worst reviews of any product I've tested. Based on their experiences, Auto Cool is an auto-flop.

This content requires the latest Adobe Flash Player and a browser with JavaScript enabled. Click here for a free download of the latest Adobe Flash Player.

Weather

Icon
Current Temp 49 °F
Light Rain
Wind : From the South at 7 MPH
Humidity : 86 %
Pressure : 30.12" (1020.5 mb)
More Weather

Traffic

KOMO News Alerts

KOMO News Alerts

Get news alerts delivered to your e-mail or desktop.

Watch ABC Shows

Watch ABC Shows

Watch ABC shows and news online, free!

Audio Center

Audio Center

The latest audio from KOMO Radio.

Video

Video

The latest news video from KOMO.

Mobile

Mobile

KOMO News on the go for your cell phone or PDA.

Podcasts

Podcasts

The latest news and features from KOMO.

Listen Live

Listen Live

Listen to KOMO Radio anytime online.

RSS Feeds

RSS Feeds

Get news and updates as soon as they're published.

Viewer Poll

How much would you pay to use the HOT lane during rush hour?

  • 50 cents
  • $1
  • $2
  • $3
  • $4 or higher